End of Life Policy
Products reach the end of their product lifecycle as changes occur in market demand, technology innovation, new product development, or simply when a product ages and is replaced by a richer technology.
RFOptic understands that end-of-life programs often encourage companies to review the way in which end-of-life activities may affect their business systems and practices.
The End of Life policy applies to all RFOptic’s Products entering End-of-Life after January 1, 2009.
End of Life Process
A process that guides the final business operations associated with the product life cycle.
The end-of-life process consists of a series of technical and business milestones and activities that, once completed, make a Product obsolete. Once obsolete, the Product is not sold, manufactured, improved, repaired, maintained, or supported.
Withdraw from Marketing
A formal notification period, which specifies the Withdraw from Sale date, and provides a time during which the customer can plan for last time purchases and support, and/or transition to a replacement Product.
Withdraw from Sale
The last date to order the Product through normal RFOptic’s point-of-sales mechanisms.
After this date, the Product is no longer generally available.
End of Service Life (EOSL)
The date on which RFOptic ceases to provide support services for a Product.
End-of-Life Hardware Policy
Except as otherwise provided in an End of Life announcement, RFOptic will provide normal support for a period of seven years from the Withdraw from Sale date.
RFOptic will continue to develop and provision Hardware Fixes necessary to maintain the Hardware in substantial conformance with the published specifications.
This policy applies to all RFOptic-branded Products.
RFOptic may change or update or modify this policy in the future.